Client Experience Email Guide

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Write better client experience emails

Inside this practical guide, you’ll find 10 essential email templates every photographer needs—plus what to include in each one and whether to automate or send manually. From your first inquiry response to final delivery, these templates will help you save time, set expectations, and create a seamless client experience (without starting from scratch).

  • Finally—know exactly which emails to template for a seamless client experience, from inquiry to delivery.
  • Steal our no-fail list of must-have client experience emails every photographer should automate or personalize.
  • The #1 way to deliver a consistent, high-converting client experience—without guessing which emails to send.
  • The exact emails every photographer needs to template to save time and never miss a touchpoint.
  • How to stop wondering what to send—and start building email templates that elevate your client experience. 

Everything You Need to Know About Writing Personality-Packed, Client-Loving Emails in 2025

I started my photography business in 2012, offering in-home family + newborn photography sessions.  

A BIG part of building your dream business is having systems that work for you, so I spent a lot of time learning the ins and outs of CRMs to make my backend more streamlined. 

It was like having my very own virtual assistant at $40/month instead of $40/hour.  

But just because I am obsessed and spend my days thinking about automations, doesn't mean you have to. 

When I am not photographing my amazing clients or building out a Dubsado account on a VIP Day, you can usually find me at the pool or Disneyland 🤩

 


I'm Colie! A taco-craving, tech-obsessed, former professor who built a storytelling business making films and photos for everyday families.

Meet your Systems-Guru

Meet your Systems-guru

nine years ago I pulled the trigger on my first CRM and it was a game-changer.  Two years later I discovered and went all-in with Dubsado. Now I help other creatives implement Dubsado in their own businesses.

Get the Email Template Guide

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Finally get clear on which emails you need to template for a seamless client experience.