Way back in episode 23 of the podcast, I shared the four core workflows I believed every creative business needed inside their CRM. And honestly? That episode still holds up. But I’m not in the business of duct-taping old advice when the landscape has changed — and two big things have changed. First, I’ve made […]

I’ve been shouting from the rooftops about using video in your client experience—and today, I’ve got backup. In this episode, I’m joined by Carolyn Leasure, a website evolution expert who turns scrappy Squarespace sites into smooth, branded systems. We’re diving into the magic of asynchronous video and how it can transform the way you connect […]

A little over a week ago, the internet lost its fucking mind when Taylor Swift went on the New Heights podcast, co-hosted by the Kelce brothers and announced her latest album. Everybody was talking about it. Marketing campaigns popped up around the Easter eggs, the color schemes… all of it. I usually don’t pay attention, […]

If you’re not tracking it, you’re winging it. That’s why it’s important to have a system in place to help keep you accountable. In this episode, Melissa Arlena joins us to discuss the power of airtable and accountability. Listen in as we discuss systematizing recurring revenue and keeping clients from slipping through the cracks. Whether […]