Welcome to the Blog

Lessons in systems and business strategy for creative entrepreneurs

Podcast

I have a special surprise for you in this week’s episode! Over on the Shoot It Straight podcast, I join my dear friend, Sabrina Gebhardt every quarter to debrief our businesses with a business best chat. I decided that it’s time to bring that conversation to Business-First Creatives too! I’m giving you full access to […]

Business Bestie Chat Q4 – 2025 with Sabrina Gebhardt

Dubsado templates for photographers
Dubsado

You set up a shiny new workflow in Dubsado. You hit “Activate.” You’re ready to sit back and let the automation magic happen. And then… nothing or worse, Dusbado Workflow Errors. Your workflow pauses. A random error message pops up. Your client gets half the emails they were supposed to. If that sounds familiar, you’re […]

Dubsado Workflow Errors: 3 Common Mistakes Breaking Your Automations

client emails
Communication

Client emails can change everything in your business. The right message can move a lead from “I don’t have time” to “Where do I sign?” The wrong one can leave them cold, confused, or gone for good. That’s why I want to tell you about Geneviève. She joined my “Email Like You Mean It” course […]

Can Writing Better Client Emails Make You $15K?

photographer gallery delivery
Client Experience

Photographer gallery delivery is one of the most overlooked parts of the client journey. So many photographers pour their energy into the inquiry, booking, and onboarding phases—but once the event is over, communication tends to fall off. And yet, this final phase is one of the most important touchpoints for delivering a truly elevated client […]

How to Nail Your Photographer Gallery Delivery (and Streamline Your Offboarding Workflow)

client emails vs email marketing
Client Experience

When it comes to running a service-based business, it’s important to understand the difference between client emails vs. email marketing. Email marketing courses often focus on building lists and selling to a broad audience, but client emails are about 1:1 communication that shapes your client experience. In this post, we’ll break down how the two […]

Client Emails vs. Email Marketing: What’s the Difference (and Why It Matters)?

Podcast

When Roxanne, a brand photographer and storyteller, hit a growth spurt in her business, the cracks were impossible to ignore. She was “using Dubsado,” but only in the loosest sense: contracts and invoices duct-taped to a pile of sticky notes and PDFs. Reminders slipped, proposals lived in Canva files, and every new client meant hours […]

Building a Luxury Photography Client Experience in Dubsado | Systems in Session Case Study with Roxanne Engstrom

Podcast

It’s time to break the vicious visibility cycle. You know the one, where you disappear for weeks, then expect everything to fall back into place on social media. In this episode, Maddie Peschong joins us to dive deep into what visibility really means (and why it matters more than you think). We talk about what […]

How to Break the Vicious Visibility Cycle in Your Creative Business with Maddie Peschong

Podcast

When Erin, a luxury family photographer and custom framer, hit year four in business, growth exposed the cracks. She was “using Dubsado,” but only the bare minimum: contract + invoice. Reminders slipped. Tasks spiraled. DIY tutorials weren’t cutting it, and a done-for-you build didn’t fit her “I need to understand it” personality. Enter Systems in […]

Systems in Session: Mastering Your Client Journey ft. Erin Belles (a Done-With-You Dubsado Setup Case Study!)

Podcast

Today I’m sitting down with one of my long-term clients and friends, Meg Mosher, a lifestyle family photographer out of New York who has been in business for over 10 years. We’re diving into her unexpected journey from engineering into photography, her early experiments with Google Ads, and her renewed passion for documentary family sessions. […]

Shaping a Business That Grows and Evolves With You with Meg Mosher

I'm a Disney-loving family photographer, and filmmaker turned Workflow and Automations Guru who helps creative service providers automate their sh*t, reclaim their time and get back to living!

With 10+ years in the creative space, Colie believes every creative deserves to build a business that is sustainable and profitable, and no one should quit their 9 to 5 only to work 24/7 [in their business].

The truth—automated systems can save us all from being overworked and overwhelmed.

I believe every creative deserves to turn their craft into a business that brings them joy and profit.

Hi, I'm Colie. 

A simple system for writing clear, consistent, trust-building emails.
This free guide shows you how to communicate with confidence, streamline your process, and finally send emails that sound like you — not a template.

Grab Emails that Convert Guide

STOP SECOND-GUESSING YOUR CLIENT EMAILS.

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© 2022 Colie James