When Erin, a luxury family photographer and custom framer, hit year four in business, growth exposed the cracks. She was “using Dubsado,” but only the bare minimum: contract + invoice. Reminders slipped. Tasks spiraled. DIY tutorials weren’t cutting it, and a done-for-you build didn’t fit her “I need to understand it” personality. Enter Systems in […]
Today I’m sitting down with one of my long-term clients and friends, Meg Mosher, a lifestyle family photographer out of New York who has been in business for over 10 years. We’re diving into her unexpected journey from engineering into photography, her early experiments with Google Ads, and her renewed passion for documentary family sessions. […]
Let’s clear something up right away: email marketing and client communication are not the same thing. I love a good newsletter (I probably subscribe to more than 100 of them myself), but when I talk about client communication, I’m talking about the emails you send to the people who are paying you — or the […]
Let’s clear something up right away: email marketing and client communication are not the same thing. I love a good newsletter (I probably subscribe to more than 100 of them myself), but when I talk about client communication, I’m talking about the emails you send to the people who are paying you — or the […]
Way back in episode 23 of the podcast, I shared the four core workflows I believed every creative business needed inside their CRM. And honestly? That episode still holds up. But I’m not in the business of duct-taping old advice when the landscape has changed — and two big things have changed. First, I’ve made […]
I’ve been shouting from the rooftops about using video in your client experience—and today, I’ve got backup. In this episode, I’m joined by Carolyn Leasure, a website evolution expert who turns scrappy Squarespace sites into smooth, branded systems. We’re diving into the magic of asynchronous video and how it can transform the way you connect […]
A little over a week ago, the internet lost its fucking mind when Taylor Swift went on the New Heights podcast, co-hosted by the Kelce brothers and announced her latest album. Everybody was talking about it. Marketing campaigns popped up around the Easter eggs, the color schemes… all of it. I usually don’t pay attention, […]
If you’re not tracking it, you’re winging it. That’s why it’s important to have a system in place to help keep you accountable. In this episode, Melissa Arlena joins us to discuss the power of airtable and accountability. Listen in as we discuss systematizing recurring revenue and keeping clients from slipping through the cracks. Whether […]
If you’re wondering how to raise your prices and still actually book those higher-ticket clients, I want to make sure you’re not just tweaking your packages or updating your website again. Because honestly? That’s not what’s keeping people from booking your services. You need a client experience that’s easy, automated, and built to sell for […]
I'm a Disney-loving family photographer, and filmmaker turned Workflow and Automations Guru who helps creative service providers automate their sh*t, reclaim their time and get back to living!
With 10+ years in the creative space, Colie believes every creative deserves to build a business that is sustainable and profitable, and no one should quit their 9 to 5 only to work 24/7 [in their business].
The truth—automated systems can save us all from being overworked and overwhelmed.