Do You Need a CRM When You’re Brand New to Business? I’m just going to come out and say it: yes. Yes, you do. I know, I know. You’re probably thinking, Colie, I barely have two clients. I don’t even fully know what my offers look like yet. I can’t justify the cost. And honestly? […]

Danielle came to me with a Dubsado account that was already partially set up. Someone else had built it for her and had done a genuinely great job. Her proposals were gorgeous. Her onboarding workflow was functional. There was nothing technically wrong with what had been delivered. But Danielle couldn’t help but feel like her […]

If you’re a wedding photographer still running your business out of your Gmail inbox, snoozed reminders, and a prayer — this one’s for you. Jordan Craig had been delivering a very high touch, high level client experience for years. The problem? His backend was a mess — and he was the only one who knew […]

If you don’t know when a client should come back, they won’t know either. Most photographers deliver the gallery, send one final email, and then everything goes quiet. But if you want rave reviews, referrals, and repeat clients, you have to make returning the obvious next step. Before we dive in though – hi! I’m […]

“ The whole point of systems in session is to empower you to build your own process and to be part of it.” (what David said about building his own creative business systems instead of hiring someone to set it up for him). ^^ I’m bringing you another case study episode, and it’s kind of ironic […]

Branding photography is having a moment and honestly, it’s about time. As more entrepreneurs become the face of their businesses, the demand for intentional, story-driven imagery has exploded. But with that growth comes a truth most people don’t want to talk about: you can’t deliver a high-end branding experience with duct-taped systems and crossed fingers […]