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Fix This First: Find the Bottleneck in Your Client Experience

Inside this private podcast series, you’ll learn how to identify the one part of your client journey that’s slowing everything else down — so you know exactly where to start and what to ignore (for now).

  • Uncover the real reason your backend feels chaotic — and what to fix before you hire help, raise prices, or overhaul everything.
  • Spot the hidden friction points costing you time, energy, and trust — and learn how to close the gaps without burning it all down.
  • Use my simple 3-part framework to evaluate your proposal, onboarding, and offboarding so you know exactly where to start.
  • Shift how you think about automation — and see why small systems tweaks often lead to more connection, not less.
  • Leave with a clear next step that fits your current season, capacity, and business goals.

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Pinpoint What’s Not Working: The Strategic First Step to Streamlining Your Client Experience

Dubsado Certified Specialist,

my superpower is making complicated shit simple, particularly with regards to systems strategy + automations for photographers.

I'm Colie James:
Your Systems Professor

Honeybook Educator,

Podcaster, Photographer,
Disneyland Passholder, and your new Business BFF that tells you like it is!

Meet Your new Systems bestie

Listen to the Fix this First Training

READY TO GET STARTED?

Finally get clear on your first systems fix to design and implement a seamless client experience.