Dubsado Certified Specialist,
my superpower is making complicated shit simple, particularly with regards to systems strategy + automations for photographers.
I'm Colie James:
Your Systems Strategist
Honeybook Educator,
Podcaster, Photographer,
Disneyland Passholder, and your new Business BFF that tells you like it is!
trusted by and featured in
You need a plan and I'd love to help 🤩
Before you spend another minute trying to piece together your systems with Google and YouTube...
Tired of systems that let you down and make you feel overwhelmed?
help me colie!
Ready to create a client experience that wows—while saving you time, but not sure where to begin?
The Client Experience Audit is your personalized roadmap to streamlining and elevating your customer journey inside your CRM.
I’ll review your CRM and key touchpoints to uncover gaps and opportunities, helping you design systems that work better for both you and your clients.
Client Experience Audit
Client Experience Audit
Click below to jumpstart your systems refresh and grab your audit today!
kind words
From listening to your podcast, I knew that Dubsado could do so much more, but my brain just couldn't see how it could be built and connect all the workflows together. What order should it all be created in? Where do you connect what?
I've had Dubsado for 3 years already and have probably (knowingly) used about 10% of its capacity. It was sooo confusing and a beast of software (amazing, but just a massive learning curve). The course was really detailed and specific, but also sequenced so logically and clearly. I liked the short videos and then I could take action right away (I learn well like that). If you sense that you're only just scratching the surface of what Dubsado can do for your business, and are sick of Googling every little step individually, just buy Colie's course.
Kristen Turner Macdonald, photographer
Service: Dubsado VIP Experience + pictime setup
What Clients Say About My Workflow Strategies
Kati Douglas is a phenomenal wedding & family photographer based in the Bay Area, but more than that she is the best human. She came to me because her business was growing (YAY!) and she was long past the point of needing to automate tasks.
Ultimately, Kati wanted a system that would allow her to spend more time connecting with her amazing clients and less time scheduling and writing ALL the emails.
“I mean, I tried to get Dubsado to work and I think I got it to work some…. but I didn't know how all the elements worked together, and I didn't have the time to figure it out. Also, I am an artist and creatively speaking that kind of stuff really bums me out. I was finally like, ‘I might as well just outsource this.’" –Kati
Current Dubsado User: 2+ Years
The Challenge
Case Study
SERVICE: DUBSADO VIP EXPERIENCE + PICTIME SETUP
Current Dubsado User: 2+ Years
What Colie Did...
I knew Kati wanted to spend as much time with her clients as possible, so I automated and streamlined as many tasks before and after the session as I could. I also set up Pic-Time to make sure her photo delivery phase was automated, too. These workflows helped eliminate the stress of constantly feeling like she was dropping balls.
Kati’s website is so amazing that I had to be sure that her clients had a cohesive experience throughout the booking process, especially when it came time to ask for the money. So I created her the most fucking awesome proposal I’ve ever made.
Kati’s website is so amazing that I had to be sure that her clients had a cohesive experience throughout the booking process, especially when it came time to ask for the money. So I created her the most fucking awesome proposal I’ve ever made.
“She made it so it's really a breeze. Now I'm not going back and forth with clients, things are automatic.”
What Happened Next...
“I have my time back. I don't have to focus so much on catching up on what to do with my CRM versus what it's doing for me and following the workflow.
“I’ve made more sales with Pic-Time. Also there’s a much more emotional connection. Everybody was telling me, ‘Oh my gosh, this gallery brought me to tears.’
“I'm able to spend more time on what brings me joy, which is photography of course but also being with my children and balancing work and life.
“I don't feel burnt out by photography so much. My things that I am investing in are working for me and so I get to do the things that I love which is connecting with humans and documenting their days.”
“I’ve made more sales with Pic-Time. Also there’s a much more emotional connection. Everybody was telling me, ‘Oh my gosh, this gallery brought me to tears.’
“I'm able to spend more time on what brings me joy, which is photography of course but also being with my children and balancing work and life.
“I don't feel burnt out by photography so much. My things that I am investing in are working for me and so I get to do the things that I love which is connecting with humans and documenting their days.”
“Colie really helped me level up my business and my back-end in a way that I didn't think was possible…."
SERVICE: DUBSADO VIP EXPERIENCE + PICTIME SETUP
Current Dubsado User: 2+ Years
what kati said
Testimonial
“I woke up and I didn't have anything to do a couple weeks ago, which has never happened to me. Because my contracts are out, everything's out, everything's automated. She automated my workflows to send me an email when I need to do the next step. Everything is so much easier now.” –Kati Douglas
Building a Steady Stream of Potential Customers through SEO and Pinterest with Kara Duncan
171
5 Key Metrics Every Business Owner Should Track with Ally Anderson
186
3 Mistakes You Can Easily Avoid Inside Your Client Experience
121
Discover the Magic of Organizing with Airtable with Annemie Tonken
164
Here you'll find a no-BS approach to what it takes to put the business first, prioritizing the systems and strategies that will actually move the needle and ensure your creative business is profitable rather than an expensive side-hustle.
Here you'll find a no-BS approach to what it takes to put the business first, prioritizing the systems and strategies that will actually move the needle and ensure your creative business is profitable rather than an expensive side-hustle.
From how to provide a referral-worthy client experience to automation and revenue streams you'll find everything you need to become a more successful creative entrepreneur. Plus, you'll also uncover how to bring it all together in a way that brings you joy.
Tune in and join me (Colie!) as I chat to fellow creative entrepreneurs over a latte or cocktail. Business strategy or life lessons... we keep it real!
the episodes
Business-First Creatives: The Podcast
A blog full of sarcasm and systems tips
Insights to Improve Your Client Experience and Workflows
Avoid These 3 Common Client Experience Mistakes in Your CRM
client experience
Honeybook vs Dubsado: Is One Is Better For Photographers?
CRM
How to Organize Your Business Using Airtable
airtable
Your go-to resource for actionable business tips on marketing, automation, client experience, CRMs, and streamlined business management to help creative entrepreneurs thrive.
Pick your topic:
Images provided by: ARC Creative | SoCal Standard