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Create Your Support Ticket System

full product details

Are you a service providers who's tired of being overwhelmed by all the support questions in your inbox? If you are ready, I would love to show you my system for managing support tickets inside Airtable. 

In this toolkit, you will receive a template of my support ticket system with 4 training videos to help you set it up in less than 1 hour.

Let me do the heavy lifting and give you a step-by-step on how to do it  😍

buy now

$147

what's included

FOUR TRAINING VIDEOS ON HOW TO SETUP AND CUSTOMIZE THE BASE
5 INCLUDED AUTOMATIONS FOR COMMUNICATION AND TABULATION
Client Table
CUSTOMIZABLE SUPPORT TICKET FORM
AIRTABLE ONE-CLICK BASE TEMPLATE

Airtable support ticket base

Emma F

"The proposal was particularly useful as it was super useful to get a cut and paste version to build on, to see how it worked and what could be included. … but all the canned templates are great, they saved me so much set up time - one click and they’re in, ready for you to customise and make your own with images and language to fit with your brand and voice. "

Sarah H.

"I save SO much time sending out all of the details in the proposal: what to expect the day of the session, styling tips, the invoice and contract... everything is in one spot. Makes it so easy and fast for clients to book and pay the session retainer."

Saskia A.

"I would never been able to understand Dubsado and create workflows that help me save so much time, keeps me more organised and it helps me give my clients a better service. "

OOHS & AHHS

What People Are Saying

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If you are looking for support while creating systems inside your business, you can join the CRM Blueprint for Creatives, my Dubsado implementation course for creatives, and upgrade to 60-days of support. 

WILL YOU HELP ME CUSTOMIZE THESE TEMPLATES?

03

You can use these templates as many times within your own business as you want. I highly recommend customizing them for your main offer and then duplicating them for your other offers. You may not share them with others or use them in commercial setups for others.

CAN I USE THESE TEMPLATES MORE THAN ONCE?

02

These templates are made for specific applications. While you can customize the emails for use in another system, the one-click forms will only transfer directly into Dubsado and the Airtable bases will only copy into Airtable. 

WILL THESE TEMPLATES WORK IN A DIFFERENT CRM?

01

You Might Have Some Questions...

Don't worry, I have the answers!

Send a question to templates@coliejames.com so I can get all your questions answered!

I HAVE ANOTHER QUESTION, HOW CAN I REACH YOU?

06

The purchase of these templates grants you a license to use them within your own business. You may not resell or use them to set up another business inside Dubsado, Honeybook, or Airtable.

CAN I USE THESE FOR COMMERCIAL USE?

05

Please review the description for the best use of each template collection. 

WILL THESE TEMPLATES WORK FOR ALL PHOTOGRAPHY or creative businesses?

04

tired of wasting time managing your client support questions inside your inbox?

Buy now

Grab this template and let's take the stress out of providing support to your clients 🎉