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You need a plan and I'd love to help 🤩
Before you spend another minute trying to piece together your systems with Google and YouTube...
Tired of systems that let you down and make you feel overwhelmed?
help me impove my systems
Show me the DIY options
Ready to create a client experience that wows—while saving you time, but not sure where to begin?
The Client Experience Audit is your personalized roadmap to streamlining and elevating your customer journey inside your CRM.
I’ll review your CRM and key touchpoints to uncover gaps and opportunities, helping you design systems that work better for both you and your clients.
Let's Start with an Audit
Client Experience Audit
Click below to jumpstart your systems refresh and grab your audit today!
Service: Dubsado VIP Experience + pictime setup
About the Client
Kati Douglas is a phenomenal wedding & family photographer based in the Bay Area, but more than that she is the best human. She came to me because her business was growing (YAY!) and she was long past the point of needing to automate tasks.
Ultimately, Kati wanted a system that would allow her to spend more time connecting with her amazing clients and less time scheduling and writing ALL the emails.
“I mean, I tried to get Dubsado to work and I think I got it to work some…. but I didn't know how all the elements worked together, and I didn't have the time to figure it out. Also, I am an artist and creatively speaking that kind of stuff really bums me out. I was finally like, ‘I might as well just outsource this.’" –Kati
Current Dubsado User: 2+ Years
The Challenge
SERVICE: DUBSADO VIP EXPERIENCE + PICTIME SETUP
Current Dubsado User: 2+ Years
What Colie Did...
Kati’s website is so amazing that I had to be sure that her clients had a cohesive experience throughout the booking process, especially when it came time to ask for the money. So I created her the most fucking awesome proposal I’ve ever made.
“She made it so it's really a breeze. Now I'm not going back and forth with clients, things are automatic.”
What Happened Next...
“I’ve made more sales with Pic-Time. Also there’s a much more emotional connection. Everybody was telling me, ‘Oh my gosh, this gallery brought me to tears.’
“I'm able to spend more time on what brings me joy, which is photography of course but also being with my children and balancing work and life.
“I don't feel burnt out by photography so much. My things that I am investing in are working for me and so I get to do the things that I love which is connecting with humans and documenting their days.”
“Colie really helped me level up my business and my back-end in a way that I didn't think was possible…."
SERVICE: DUBSADO VIP EXPERIENCE + PICTIME SETUP
Current Dubsado User: 2+ Years
what kati said
Testimonial
“I woke up and I didn't have anything to do a couple weeks ago, which has never happened to me. Because my contracts are out, everything's out, everything's automated. She automated my workflows to send me an email when I need to do the next step. Everything is so much easier now.” –Kati Douglas
Dubsado Certified Specialist,
my superpower is making complicated shit simple, particularly with regards to systems strategy + automations for photographers.
I'm Colie James:
Your Systems Professor
Honeybook Educator,
Podcaster, Photographer,
Disneyland Passholder, and your new Business BFF that tells you like it is!
Meet Your new Systems bestie
REVIEWS
loved and trusted
by creatives like you
"This made me fall in love with Airtable! I've only used it in very basic ways - I LOVEEEE how everything is linked and you designed this so well and have truly thought of EVERYTHING. Best 9$ I've spent in a long time."
Kara Duncan
Blog Writer & SEO Strategist
"Your workflows plus form templates allowed me to spin the whole thing up in under 2 hours. The icing on the cake was when a recent inquiry said the whole process from inquiry to booking felt polished and reassuring, as a fellow small biz owner she really appreciated that. So your templates quite literally paid for themselves 💕"
Olivia L
Google Ads Strategist
"The Workflow Templates were very easy to customize! It included things that I didn't even know Dubsado could do! "
Fran Dickenson
Portrait Photographer
"I save SO much time sending out all of the details in the proposal: what to expect the day of the session, styling tips, the invoice and contract... everything is in one spot. Makes it so easy and fast for clients to book and pay the session retainer."
sarah drewry
Portrait Photographer
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Here you'll find a no-BS approach to what it takes to put the business first, prioritizing the systems and strategies that will actually move the needle and ensure your creative business is profitable rather than an expensive side-hustle.
Here you'll find a no-BS approach to what it takes to put the business first, prioritizing the systems and strategies that will actually move the needle and ensure your creative business is profitable rather than an expensive side-hustle.
From how to provide a referral-worthy client experience to automation and revenue streams you'll find everything you need to become a more successful creative entrepreneur. Plus, you'll also uncover how to bring it all together in a way that brings you joy.
Tune in and join me (Colie!) as I chat to fellow creative entrepreneurs over a latte or cocktail. Business strategy or life lessons... we keep it real!
Business-First Creatives: The Podcast
A blog full of sarcasm and systems tips
Insights to Improve Your Client Experience and Workflows
Avoid These 3 Common Client Experience Mistakes in Your CRM
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Honeybook vs Dubsado: Is One Is Better For Photographers?
CRM
How to Organize Your Business Using Airtable
airtable
Your go-to resource for actionable business tips on marketing, automation, client experience, CRMs, and streamlined business management to help creative entrepreneurs thrive.
Pick your topic:
Images provided by: ARC Creative | SoCal Standard