Planning this episode felt a little like getting a dose of my own medicine. When I help my clients build their five-minute booking process, I always tell them: your FAQs don’t belong buried on your website. They belong right above where someone is about to pay you. Because that’s where decisions actually happen. And so […]

If your clients are quietly disappearing, not giving testimonials, or not buying again, there is a deeply rooted problem we need to address. In this episode, I sit down with Emily Mathis to talk about outsourcing, but not in the way you think. We didn’t talk about hiring editors, VAs, or handing off social media. […]

If you don’t know when a client should come back, they won’t know either. Most photographers deliver the gallery, send one final email, and then everything goes quiet. But if you want rave reviews, referrals, and repeat clients, you have to make returning the obvious next step. Before we dive in though – hi! I’m […]

“ The whole point of systems in session is to empower you to build your own process and to be part of it.” (what David said about building his own creative business systems instead of hiring someone to set it up for him). ^^ I’m bringing you another case study episode, and it’s kind of ironic […]

Today, I’m sharing another case study episode that came out of Systems in Session. This one will be a little different from the others because this client actually joined Systems in Session about eight months ago (and she’s accomplished a lot since then). She’s also someone who ended up switching CRMs to Honeybook prior to […]

If you’re looking to boost your client retention as a photographer, and you should be, it’s time to take a closer look at how (and when) you’re communicating. As someone who has set up dozens of client booking systems for photographers, I’m here to tell you that so many creatives lose out on repeat business. […]