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Client Retention Series (3Rs)

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How to Create a 5-Star Photography Client Experience From Inquiry to Offboarding

Client Experience

You did everything right. You niched down. You updated your portfolio. You’ve been showing up consistently. And yet somehow you keep ending up on session day with a client who ignored your prep guide, showed up late, and is now asking why their gallery doesn’t look like the Pinterest inspiration they sent you six months […]

How to Get Repeat Clients as a Photographer (It Starts the Moment You Deliver the Gallery)

Let’s stop treating the gallery delivery as the finish line. You edited the photos. You sent the link. Your client screenshotted their favorites and texted them to their mom. And then you moved on to the next inquiry — because that’s what we do, right? Deliver and repeat. But here’s what’s actually happening every time […]

Client Experience, Photographers

How to Get Photography Clients & Keep Them Coming Back

When I started my photography business back in 2012, I didn’t have a warm network to lean on. I lived in a relatively “new” state to me, where I barely knew anyone — just my husband — and no one was going to fill my calendar out of familiarity or friendship. If I was going […]

Marketing, Photographers

How to Turn Happy Clients Into Your Best Sales Strategy

Client Experience

Most service providers deliver the work, send one final email, and go quiet. No review ask. No referral ask. No rebooking invitation. When they’re ready they’ll come back, right? They won’t. This is post six in my Dubsado Workflow Series. If you’ve been following along, you’ve built your inquiry, booking, onboarding, and delivery workflows. This […]

How to Ask for a Client Testimonial: Strategies to Request Feedback and Get Better Testimonials

We’ve all been there—you finish up a project, the client’s happy, and now it’s time to ask for a client testimonial. But here’s the thing: a lot of people simply ask for a “quick review” and end up getting something vague like, “It was great to work with you!” And while that’s still positive, it’s […]

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I'm a Disney-loving family photographer, and filmmaker turned Workflow and Automations Guru who helps creative service providers automate their sh*t, reclaim their time and get back to living!

With 10+ years in the creative space, Colie believes every creative deserves to build a business that is sustainable and profitable, and no one should quit their 9 to 5 only to work 24/7 [in their business].

The truth—automated systems can save us all from being overworked and overwhelmed.

I believe every creative deserves to turn their craft into a business that brings them joy and profit.

Hi, I'm Colie. 

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