A podcast where you join me (Colie) as I chat about what it takes to grow a sustainable + profitable business.
Business-First Creatives Podcast
CRM Guru, Family Filmmaker, and Host of the Business-First Creatives podcast. I help creative service providers grow and streamline their businesses using Dubsado, Honeybook, and Airtable.
Hey, I'm Colie
When I started my photography business back in 2012, I didn’t have a warm network to lean on. I lived in a relatively “new” state to me, where I barely knew anyone — just my husband — and no one was going to fill my calendar out of familiarity or friendship. If I was going to build a business, I had to figure out how to get photography clients from scratch.
So I did what made the most sense to me: tried to get strangers to find me on the internet through the power of SEO. I built a website that worked while I was sleeping, and created a system that brought clients to me rather than me chasing them down. And it worked for the 12 years I was a photographer.
But here’s what I learned early on, that changed everything: getting clients is only half the equation. Keeping them — and letting them bring more people to you — is where a photography business actually starts to compound.
In this post, I’m walking you through both sides: how to land your first photography clients even when you’re starting from zero, and how to use the 3Rs (reviews, referrals, and repeat clients) to build a business that keeps growing without constantly finding new people.
Let’s get into it.

Before we talk about any tactics, I want to shift how you’re thinking about this.
Most photographers approach getting more clients like they’re hunting for strangers. They focus outward — new platforms, new strategies, new audiences — when the warmest, most qualified lead they have is probably someone who already knows them. A past client who hasn’t been invited back. Someone who inquired last year and just needed a little more time.
There is more money in your CRM than on Instagram and this is a hill I will die on. I originally got into this with copywriter Erin Ollila on her podcast Talk Copy to Me, but the conversation was so good I had to share it on Business-First Creatives too 👀
Erin made a point I keep coming back to — constantly creating new content to chase new leads is often just procrastination disguised as productivity. The people most likely to say yes to you are already in your world. So what are you actually doing with them?
I wrote a post that goes deep on this exact idea — how to turn happy clients into your best sales strategy — and it’s worth a read before you do anything else. Before you go looking for the next new client, look at who’s already there.
That said — if you’re truly starting from scratch, you do need to build some kind of audience first, even if it is small. That’s what we’ll cover next.

But first — hey! I’m Colie James, a former family photographer turned Client Experience Systems Strategist and host of the Business First Creatives podcast. I built my photography business almost entirely through SEO in a state where I knew virtually no one except my husband, so I know firsthand what it takes to get clients when you can’t just lean on your warm network.
These days I help photographers and creative service providers build client experiences and systems that practically sell for them — so they’re not starting from scratch every single month. If any of that sounds like what you need, come hang out on the podcast or check out Systems in Session.
This is where I lived for a long time, and I want to be honest with you: it takes longer than the people who have a big warm network will lead you to believe. But it is absolutely doable. Here’s how I did it — and how I’d do it again if I were starting my photography business again in 2026.
SEO was the foundation of my photography business, and I will never stop believing EVERY photographer needs a kick-ass website. When someone in your city types “newborn photographer [your city]” or “family photographer near me” into Google, you want your name to come up. That doesn’t happen by accident.
Here’s what matters most for a photography website that actually ranks:
But SEO is slow and I want you to go in knowing that.
It is still 100% worth it because it is also one of the only marketing channels that continues to pay you without continuous effort. Set it up right, and it continues to pay you back year after year.
Ready to get started with SEO? Check out the Simple SEO Series on Business-First Creatives.
One more thing worth saying out loud: getting found in search is step 1, but you still have to convert them. Once someone lands on your site, everything they encounter has to confirm they’re in the right place — your copy, your images, and yes, your systems. I was talking to copywriter Andrea Shah about this recently and she made a point that stuck with me: you can have the most beautifully written, perfectly targeted copy in the world, but if someone hits your inquiry form and it says “bride’s name / groom’s name,” and that doesn’t feel inclusive to them, or they can’t see themselves in your photos, you’ve already lost the client you worked so hard to attract. The copy + SEO brought them in, but your website sent them running. Make sure it all tells the same story.
This is free and wildly underused by photographers. A complete Google Business Profile is often what gets you in front of local clients when they search — and it feeds directly into Google’s AI Overviews, which means it’s working double duty for your visibility. If you haven’t claimed yours yet, do it today. You don’t even have to share your home address publicly — you can set a service area instead and list the cities you serve.
Once it’s set up, two things move the needle most: making sure your services are filled out completely (not just “photographer” — every variation of what you shoot), and getting Google reviews consistently. Reviews aren’t just social proof. They’re a direct ranking factor for local search. The more reviews you have — and the more consistently you ask for them — the more likely you are to show up when someone in your area searches for exactly what you do.
Check out this episode with photographer and past client Christine Dammann, who has collected 152 five-star reviews and counting, for exactly how she does it.
Beyond Google, think about where your ideal clients spend time online:
Even if you’re new to an area, you have some kind of network. Neighbors. People from your gym or church. Parents at your kid’s school. That’s where a lot of photographers get their first few sessions, and there’s nothing wrong with that.
A few ways to kick-start bookings early:

Here’s the part that took my business from “I’m working really hard at marketing” to “clients are coming to me.”
Once you have even a handful of happy clients, these three things will do more for your business than any new marketing strategy. I call them the 3Rs: reviews, referrals, and repeat clients. And if you’re not actively working all three, you’re leaving real money on the table.
“There is more money sitting in your CRM than on Instagram. Your past clients already trust you, already got results from you, and are far more likely to hire you again — or send someone your way — than a cold lead who has never heard of you.”
Most photographers don’t ask for reviews. Not because their clients wouldn’t leave one, but because it feels awkward — like you’re being a bother. Here’s the reframe: your clients loved their experience. They’re not waiting to be asked so they can complain. They’re just busy, and without a nudge, they’ll move on with their lives.
Ask every single client, well at least the ones you liked working with.
Where to ask them to leave the review:
Timing matters. Ask at the emotional high point — right when you deliver their gallery and they’re still crying over their images. That’s when they want to tell the world about you.
Beyond just helping you book clients, reviews actively improve your SEO. Google takes reviews seriously as a signal of trustworthiness and relevance. Every review is working for you passively, forever.
💡Tip: use a tool like Senja or VideoAsk so you can get a video if the client is willing. Right now people are paying more attention to social proof they can see or hear over the written word. I use a combination of both on my website!
Word of mouth has always been the most powerful marketing for photographers. People trust their friends. When someone’s friend says “you have to book her,” that’s worth more than any ad you could run.
The key is making referrals easy and explicit — not just hoping they happen.
How to ask without feeling weird:
You don’t have to make it transactional. A simple, genuine ask goes a long way: “I’m so glad you love your photos. If you know anyone who’s been thinking about booking a session, I’d love it if you’d send them my way.” That’s it. Most people genuinely want to help someone they like — they just need the invitation.
If you want to create a formal referral program:
Keep it simple. A session credit, a print, a small discount on their next booking — something that feels like a thank-you rather than a commission. The gesture matters more than the amount.
Timing again: Ask during gallery delivery or your offboarding process, when the relationship is at its warmest. Don’t wait until three months later when the momentum has faded.
This is the one that changed my business model most dramatically.
A client who books you once and has a great experience will book you again — if you invite them to. Most photographers wrap up a session, send the gallery, and immediately move on to finding the next new person. Meanwhile, that past client is out there, life is happening, milestones are being hit, and they’re not thinking about booking because no one is keeping that connection warm.
Here’s how to build a repeat client base intentionally:
The people on your past client list already trust you, already know what to expect, and already had a great experience. They are the warmest audience you will ever market to.

Here’s the part where I want to be honest with you, and also release you from the pressure of doing everything.
Getting photography clients consistently requires visibility, at least in the beginning. That can look a lot of different ways — it doesn’t have to be a daily Instagram reel or a TikTok presence. But something needs to be working to introduce you to new people on a regular basis, because even the best referral and repeat client system will eventually need new people flowing in.
Content strategist Maddie Peschong calls it the vicious visibility cycle, and she nails it in this conversation about breaking the vicious visibility cycle in your creative business on the Business First Creatives podcast: photographers post consistently, book clients, get busy, stop posting, watch their inquiries dry up 90 days later, and panic. The way out of that cycle is to pick a lane and protect the time you’ve committed to marketing.
The 90-day rule is real. Who you market to today is who’s going to hire you in 90 days. Which means if you’ve gone silent for the last month, you will feel it in your bookings — it just takes a little while for it to catch up.
“Who you market to today is who’s going to hire you in 90 days. If you’ve not been on your social media for 90 days, there is no one knocking at your door because you haven’t been talking to anybody.” — Colie James
One thing my Business Bestie Sabrina Gebhardt said in Marketing for Photographers that I keep coming back to: stop marketing for what you’re currently shooting and start marketing for what you want to book 90 days from now. If you’re in the thick of fall sessions and only sharing fall content, January will be silent. Your marketing block should always be pointed at the next season, not the current one.
You don’t have to be on every platform. Pick one or two and do them well. Some solid options for photographers:
If social media genuinely makes you want to hide under your desk, you might love what Kylie Kelly shared on how to build authority and visibility without social media. There are more paths than most people think.
The bottom line: you don’t have to be everywhere, but you do have to be somewhere, consistently enough that new people are finding you and existing people aren’t forgetting you.

Here’s something most photographers overlook entirely when they’re focused on getting clients online: the people in your own community are often your warmest leads — and getting in front of them doesn’t require a single Instagram post.
Photographer and educator Tiffany Crenshaw shared a strategy on how to grow your email list at in-person events that genuinely made me stop and take notes. She teaches free iPhone photography classes at local mom groups, hosts her QR code on her phone while she teaches, and walks away with a segmented email list full of exactly her ideal clients — moms with young kids — before she’s even left the building.
The QR code takes five minutes to make in Canva. The form lives in her email platform. And instead of a random freebie, she points people toward content she’s already created — a blog post about what to wear, a guide to local session spots — repurposed and sent to the exact people who need it.
“When you are in person, you really are becoming the face of your brand. People are connecting with who you are as a person — and it’s a great time to point them towards your email list rather than just saying, follow me on Instagram.” — Tiffany Crenshaw
Marketing strategist Angie McPherson takes this even further in her conversation about in-person marketing with intention. Her framework is about being selective — not showing up everywhere, but showing up strategically at the events where your ideal clients already are, with a clear plan for what happens after you meet them. The follow-up is where most photographers drop the ball. Meeting someone is the easy part. Having a system that moves them from “nice to meet you” to booked client is what makes in-person marketing actually work.
What in-person events could work for you:
The magic of in-person marketing isn’t just the emails you collect. It’s that people have met you. They’ve looked you in the eye, laughed with you, watched you work. That trust doesn’t exist with a cold Instagram follower. When you follow up by email, you’re not a stranger in their inbox — you’re the photographer they had a conversation with last week.
One more thing Tiffany mentioned that stuck with me: when you’re collecting emails in person, segment them by where you met them. Not just so you can send relevant content, but so you can track what’s actually working. If six months later you’ve booked $3,000 from one event, that’s information worth having.
None of this works if marketing is the first thing to get dropped when you get busy. And photographers are notorious for exactly that cycle: post consistently, book clients, get overwhelmed, go quiet, wonder why inquiries dried up.
The fix isn’t willpower. It’s a dedicated block of time you protect like a client appointment.
Photographers Melissa Arlena and Alison Bell, who’ve both built and rebuilt their photography businesses multiple times (including military moves to completely new cities), talked about their approach to this in this conversation about how Marketing Mondays will transform your business strategy. They call it Marketing Monday — a weekly block where marketing is the only thing on the agenda. Some weeks it’s writing emails. Some weeks it’s batching content. Some weeks it’s keyword research or updating their Google Business Profile. The task changes. The time doesn’t.
What they both emphasized: ideation and creation should not happen in the same session. When you sit down to create content without knowing what you’re making, two hours evaporate and you have half a caption. Keep a running list of ideas — a note on your phone, a Trello card, a voice memo — so that when your marketing block arrives, you’re executing, not staring at a blank screen.
By the way, my friend Alison has a freebie 39 Ways to Get New Clients you should check out!
“You have to market every week. It can’t be that you go a whole month and no one has seen your face and no one knows who you are.” — Colie James
You don’t need 10 hours a week. Two to three focused hours, protected and recurring, will do more for your booking calendar than any burst of frantic posting ever will.

You don’t need to do everything in this post at once. Here’s where I’d start:
Start with the people already around you — neighbors, parents at your kid’s school, people from your gym or church — and offer a model call or styled shoot to build your portfolio intentionally. At the same time, set up your Google Business Profile, make sure your website clearly states what you shoot and where, and get your first blog post published. Your first client is closer than you think; they just need to be able to find you and trust you.
Most photographers see consistent bookings from the 3Rs develop over 18-24 months when they’re actively marketing. SEO takes 6–12 months to gain traction. Social media and in-person marketing can produce faster results. The 90-day rule applies to everything: whoever you’re marketing to today is who will hire you roughly 90 days from now, so consistency matters more than any single tactic.
In-person marketing and personal outreach to your existing warm network produce the fastest results. Attend a local event, teach a free class, or reach out directly to past clients or warm leads who’ve inquired before. These approaches convert faster than any cold online strategy because the trust is already there.
SEO is the most powerful social-media-free strategy — a well-optimized website and blog can bring clients to you for years without any ongoing effort. Email marketing, in-person networking, Google Business Profile, Pinterest, and word-of-mouth referral systems are all effective alternatives. Many photographers build full calendars without ever touching Instagram.
The 3Rs are reviews, referrals, and repeat clients — the three most powerful ways to grow your photography business from your existing client base. Reviews build your SEO and social proof. Referrals bring in warm, pre-sold leads. Repeat clients are your most profitable bookings because the relationship and trust already exist. Working all three consistently means your business grows even when you’re not actively marketing to strangers.
Every week, without exception. You don’t need 10 hours — two to three focused hours per week is enough if you’re consistent. The mistake most photographers make is marketing in bursts and then going quiet when they get busy. That’s what causes the feast-or-famine cycle. Protect your marketing time like a client appointment and it will protect your bookings.
Build the next session into your offboarding process before they’ve even finished downloading their gallery. Offer past clients first access to your calendar before you open publicly. Stay in their inbox with a regular email — not always selling, just staying warm. The photographers who struggle with repeat clients are usually the ones who wrap up a session and go silent. The ones who thrive send a personal email six months later that says “thinking of you.”
You don’t need a massive network or a viral moment to build a full photography calendar. What you need is a clear strategy for attracting new people, a system for nurturing the ones you already have, and the consistency to keep showing up even when it’s quiet.
I built my business in a city where I knew almost no one. The 3Rs turned my early clients into a referral machine, and SEO brought strangers to me while I was sleeping. Both of those things are available to you — they just take time and intentionality.
Start with what you have. Build from there. And if you want to go deeper on turning your happy clients into your best marketing asset, don’t miss my post on client retention strategy — the 3Rs live there too, with even more detail on how to make them work inside your systems.
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