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A podcast where you join me (Colie) as I chat about what it takes to grow a sustainable + profitable business.
CRM Guru, Family Filmmaker, and Host of the Business-First Creatives podcast. I help creative service providers grow and streamline their businesses using Dubsado.
A little over a year ago Mary hired me to streamline her business in Dubsado. She was switching from Honeybook to Dubsado, but to be honest, she was barely using that CRM for more than sending out invoices and contracts. So we can safely say this was a brand-new systems setup ?
We started with her main offer, Motherhood sessions, which includes maternity + newborn + milestone + family sessions. At the end of working together she had a completely optimized & automated inquiry + onboarding system for her motherhood clients. I created a set of on-brand email templates, beautiful proposals so that clients were completely informed of the features & benefits of the sessions, and workflows that gave each of her clients the same amazing and consistent experience.
I also duplicated that system and customized it for the second half of her business, branding sessions! I am truly honored she trusted me to be her Systems Fairy Godmother when she switched from Honeybook to Dubsado. Now she’s got great work-life balance and being “burnt out” is in the rearview mirror!
A year later I asked Mary how the systems were treating her in this week’s podcast episode and if she had made any changes to the setup.
Here are the highlights…
[00:43] About Mary’s business
[04:20] How she was underutilizing Honeybook
[06:42] Why I began offer systems setups for photographers
[07:44] Switching from Honeybook to Dubsado + embracing automation
[09:37] Why I started offering Dubsado VIP Days
[12:45] What changes Mary made in her system in the last year
[17:38] Focusing on what she does best
[18:39] Mary’s biggest fuck-up and what she learned from it
[22:16] Advice for someone wanting to switch to Dubsado & hire me
[25:59] Using Dubsado to spend more time with clients
[27:35] Being consistent in your photography and systems
[30:25] More time for the things that bring you joy
If you would like to watch this case study or future episodes, click below and subscribe to my YouTube Channel!
Are you looking to implement some time-saving automation into your business? Check out my Dubsado VIP Experience and let me do all the heavy lifting!
Secrets to a Successful Transition
Mary Otanez is an editorial and lifestyle photographer specializing in all things Motherhood and Brand Photography in Richmond, Virginia.
Her sole mission to support and empower all women by creating beautiful imagery that reflects their current life journey; whether growing a family or their business brand. I’m here to tell their story.
Growing up with a family full of women, She has always been surrounded with females who embody bravery, resiliency, and love. They weathered a few storms in our lives but it was our continued support for one another that empowered each of us to blossom in life.
She is proud to have been shaped with such female support and now, my passion has grown to focus on empowering women through my photography.
She graduated college with a Bachelors of Fine Arts in Photography & Film. She started her career as an Art Producer for The Martin Agency in Richmond, Virginia. She produced print ads for some of the top brands such as Nespresso, Walmart, Geico, Hanes, and many more. During her years as a producer, she orchestrated some incredible productions with some of the top photographers and celebrities worldwide.
In 2013, she started her business officially and have never looked back. She absolutely loves the creative process of business ownership and building a brand that is her own. She embraces the constant growth and love tweaking the business model to better serve her clients.