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CRM Guru, Family Filmmaker, and Host of the Business-First Creatives podcast. I help creative service providers grow and streamline their businesses using Dubsado, Honeybook, and Airtable.
Q4 is a huge time for most business owners—it’s when everything ramps up, from engagement season for wedding photographers to Black Friday sales for creative entrepreneurs, all the way through prepping for the new year. If your systems are a little messy or haven’t been given much love lately, now’s the time to fine-tune them before the holiday rush takes over. The last thing you want is to be stuck dealing with bottlenecks when you could be making big moves to end the year strong!
Now, if you’re wondering how to fine-tune your systems effectively during this crazy season, don’t worry—I’ve got you covered. I’m all about streamlining processes so things run like magic, even during the busiest of times.
But first, hi! I’m Colie, your go-to gal for all things systems and automation. Whether you’re looking to streamline your business with Dubsado, HoneyBook, or Airtable setups, or you just need a bit of guidance on getting your workflows in check, I’m here to help you level up! I also offer templates designed specifically for business owners like you, so you can skip the overwhelm and get back to focusing on what you do best. Got questions or need advice on fine-tuning your systems? Don’t hesitate—send me a message and let’s chat about how I can support your journey toward smoother, more efficient processes!
Now for what you came for!
When was the last time you really took a good look at how your client systems are running? I’m talking about your booking process, your communication flow, and how smooth (or not!) the entire client journey feels. If you’re like most business owners, you probably haven’t had much time to dig into this lately (this is a safe space, NO judgment here!). But now is the perfect time to do a little review and fine-tune your systems to make sure everything is working for you, not against you.
Here are a few key questions I recommend asking yourself:
Are potential clients falling through the cracks? If your booking rate isn’t where you want it to be, it might be time to take a closer look at your inquiry process. How easy is it for someone to book your services? Does your system automatically follow up with them, or are you manually chasing leads? If things feel clunky or outdated, it’s time for a refresh!
Bottlenecks are those annoying roadblocks that slow everything down. Whether it’s back-and-forth emails, unclear contracts, or delays in sending invoices, anything that’s holding up your process needs to be addressed. Streamline where you can—automation can be a lifesaver here (because most of the time, it’s you boo).
This one’s easy to overlook, but take a quick glance at the information you’re sending to clients. Are your packages, pricing, or services up-to-date? Have your workflows shifted but your email templates haven’t? A quick audit of these details can prevent confusion and ensure a smoother experience for your clients.
Lastly, where are you feeling resistance? I’ve found that when I’m frustrated with something in my business, it’s usually a sign that a system isn’t working as well as it should be. If there’s an area of your client process that feels harder than it should, it’s time to dig in and fix it. Trust me, fine-tuning these small issues now will free up so much mental space later.
Beyond client workflows, your internal business systems deserve a check-up too. With the new year approaching, this is your chance to clean house, wrap up loose ends, and get organized. Here’s how you can fine-tune your business systems to finish Q4 on a high note:
Take stock of all the projects you currently have on the go. Are you feeling stretched thin? It’s okay to re-prioritize. If a project doesn’t feel realistic to complete before the end of the year, put it on the backburner for now. On the other hand, if there are projects that will really move the needle in your business, make them a priority and get focused.
Marketing is always a huge part of any business, but how effective is yours right now? I had a little mini sabbatical this past August to take a good hard look at mine. If you haven’t in a while, now is the time to review your marketing strategies and see what’s working and what’s not. Are you engaging enough on social media? Are you nurturing your email list? Does your content reflect your current offerings? A quick marketing audit can reveal any areas where you’re leaving money on the table.
I know—looking at numbers isn’t everyone’s favorite task, but it’s a necessary one whether you like it or not. Use this time to go through your expenses and see where you can cut back. Are you paying for subscriptions or software you no longer use? Could you save money by consolidating platforms or tools? On the flip side, review your income sources. Are there opportunities to increase revenue in Q4, maybe with a holiday promotion or bundled offer? Fine-tuning your financial systems can help you boost profits before the year ends.
When it comes to fine-tuning your systems, the most important thing is to take action. Q4 can be a whirlwind, but if you take some time now to review your client processes and internal business systems, you’ll feel much more in control heading into the new year. It’s all about working smarter, not harder!
If you’re feeling overwhelmed by the idea of fine-tuning everything on your own, don’t worry—I’m here to help! I’ve created tools to make this process as simple as possible for you. Check out my Template Matchmaker Quiz, where in less than 60 seconds, you’ll get matched with the perfect product from my shop to truly streamline your business systems.
And of course, if you have questions or need more personalized support, feel free to contact me directly. I love helping business owners get their systems in place so they can focus on what they do best. Also, make sure to follow me on Instagram for more tips and behind-the-scenes looks at how I keep my own systems running smoothly.