Do You Need a CRM When You’re Brand New to Business? I’m just going to come out and say it: yes. Yes, you do. I know, I know. You’re probably thinking, Colie, I barely have two clients. I don’t even fully know what my offers look like yet. I can’t justify the cost. And honestly? […]

If you’re a designer using Dubsado, or thinking about it, there are a handful of Dubsado templates for designers that are non-negotiable for a luxury client experience. At minimum, you need a contact form, a booking proposal, a client questionnaire, and a feedback form. These are the backbone of your process, and without them you’re […]

Danielle came to me with a Dubsado account that was already partially set up. Someone else had built it for her and had done a genuinely great job. Her proposals were gorgeous. Her onboarding workflow was functional. There was nothing technically wrong with what had been delivered. But Danielle couldn’t help but feel like her […]

You’ve decided Dubsado is the move. You know you need better systems. Now comes the question nobody talks about clearly enough: when it comes to done for you vs. done with you Dubsado setup, which one actually serves you? This is the question I get asked constantly. So let’s actually answer it. But first, hi, […]

If you’re a wedding photographer still running your business out of your Gmail inbox, snoozed reminders, and a prayer — this one’s for you. Jordan Craig had been delivering a very high touch, high level client experience for years. The problem? His backend was a mess — and he was the only one who knew […]

Planning this episode felt a little like getting a dose of my own medicine. When I help my clients build their five-minute booking process, I always tell them: your FAQs don’t belong buried on your website. They belong right above where someone is about to pay you. Because that’s where decisions actually happen. And so […]