Communicate with Clients Like a Pro: 5 Tips for a Better Experience with Christine Dammann

Client Experience, Communication, Podcast

Is your lack of communication holding you back from creating an amazing experience for your clients? In today’s episode, Christine Dammann joins us to share 5 essential tips to setting up clients for success through effective communication. LISTEN ON YOUR FAVORITE PODCAST PLAYER Apple Podcast App | Spotify | Amazon | Youtube Guest Bio: Christine Dammann is a lifestyle family photographer […]

Don’t Blame Your Prices—Fix Your Systems First

We made it to 200 episodes—and I’m bringing the fire 🔥 I’m taking this opportunity to revisit one of the first truths I ever shared on the podcast: just because someone says no to your offer doesn’t mean your price is the problem. If your bookings have slowed or leads keep ghosting you, it’s time […]

Client Experience, Podcast, Solo Episode

I Audited My Freebies—Here’s What I Found

Ever wondered if your freebies are helping people buy—or just taking up digital space? In this episode, I’m sharing how a single podcast (shoutout to Jenn Green!) made me rethink everything I’ve ever created. I ran my freebies through her mini/medium/large framework, pulled in ChatGPT to help, and uncovered a few surprising gaps—and a lot […]

Client Experience, Podcast, Solo Episode

How to Create a 5-Minute Booking Process Inside Your Client Experience [Client Experience Series Pt 4]

Client Experience, Podcast, Solo Episode

Ready to make booking you effortless for your clients? In this episode, I’m breaking down how to create a five-minute booking process using a well-structured proposal (or quote/smart file, depending on your CRM). If booking feels like a scavenger hunt, leads will ghost instead of sign—but with the right setup, you can take them from […]

How to Design Workflows That Enhance Your Client Experience [Client Experience Series Pt 3]

This is the third episode of the Client Experience Series! Now that you’ve mapped out your client experience, it’s time to turn those steps into workflows inside your CRM. In this episode, I’m breaking down how to structure your workflows into phases, determine what should happen automatically versus manually, and set up the triggers that […]

Client Experience, Podcast, Solo Episode

From Touchpoints to Timelines: How to Begin Mapping Your Client Experience [Client Experience Series Pt 2]

If this is the year you’re looking to improve your client experience, you’ve come to the right place! Auditing your systems and workflows is key to not only improving your experience, but optimizing and refreshing it year after year. To kick off our new client experience series on the podcast, I’m sharing a breakdown of […]

Client Experience, Podcast, Solo Episode

The Systems, Tools, and Strategies Every Photographer Needs to Save Time and Book More Clients

Automation, Business, Client Experience, Photographers, Productivity

When I started my business in 2012, I did everything manually. Every email? Typed from scratch in Gmail. Invoices? Sent through PayPal. Contracts? Scattered across multiple platforms. It wasn’t until 2015 that I realized how much time (and sanity) I was losing by not having a centralized system. Enter the CRM—Client Relationship Manager. If you’re […]

How to Improve Your Client Experience: A Breakdown of My Audit Process [Client Experience Series Pt 1]

If this is the year you’re looking to improve your client experience, you’ve come to the right place! Auditing your systems and workflows is key to not only improving your experience, but optimizing and refreshing it year after year. To kick off our new client experience series on the podcast, I’m sharing a breakdown of […]

Client Experience, Podcast, Solo Episode

3 Reasons Why I Recommend The HoneyBook Scheduler

Running a service-based business means juggling inquiries, session bookings, and contracts—all while trying to stay organized. (And let’s be real, that’s a lot.) The good news? The HoneyBook scheduler takes the chaos out of scheduling and turns it into a seamless, automated process. Instead of back-and-forth emails, double bookings, or manually inputting project dates, HoneyBook […]

Automation, Business, Client Experience, Features, Honeybook, Productivity

I'm a Disney-loving family photographer, and filmmaker turned Workflow and Automations Guru who helps creative service providers automate their sh*t, reclaim their time and get back to living!

With 10+ years in the creative space, Colie believes every creative deserves to build a business that is sustainable and profitable, and no one should quit their 9 to 5 only to work 24/7 [in their business].

The truth—automated systems can save us all from being overworked and overwhelmed.

I believe every creative deserves to turn their craft into a business that brings them joy and profit.

Hi, I'm Colie. 

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