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Client Experience

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The Photographers Filling Their Fall Calendar Fast Aren’t Marketing More — Here’s What They’re Doing

Client Experience, Photographers

Picture two photographers. Same market, same price point, same quality of work. It’s June. One of them is posting on Instagram every other day, refreshing their inquiry form, running a mini session promo to get something on the calendar. The other one just sent an early access email to past clients — and by the […]

You Don’t Have Time to Set Up Your Systems — And That’s Exactly Why You Need To

“I don’t have time to set up my systems.” Y’all, I hear this every single summer. And every single fall, the same photographers who said it in July are sitting at their desks manually managing clients, answering the same questions they’ve answered 47 times, and wondering why they feel so behind. They’re losing leads because […]

Client Experience, Photographers

The Gap Between Milestones: What’s Missing From Your Client Experience

You’ve put in the work. You have a proposal that connects your services to your contract and invoice. You’ve written email templates. Maybe you’ve even recorded a client experience video or two because you heard it builds connection — and you did it. Your clients like you. But referrals are slow. Reviews are sparse. And […]

Client Experience, Solo Episode

Why Your Clients Aren’t Leaving You Reviews (And What to Do About It)

Business, Client Experience

💡 This week I offered up a Systems Office Hour to my email list where they could submit one systems question for feedback. First two submissions both asked about how to get more reviews from clients, so I whipped up this blog post. If you’ve got a burning systems question, join my email list 👏🏽 […]

How to Create a 5-Star Photography Client Experience From Inquiry to Offboarding

You did everything right. You niched down. You updated your portfolio. You’ve been showing up consistently. And yet somehow you keep ending up on session day with a client who ignored your prep guide, showed up late, and is now asking why their gallery doesn’t look like the Pinterest inspiration they sent you six months […]

Client Experience

The Dubsado vs HoneyBook Decision Isn’t the One That Matters Most

The short answer: For most photographers, both HoneyBook and Dubsado can deliver an exceptional client experience. The platform you choose matters far less than how well you design the client experience inside it. If you’re outside the US or Canada (now UK/Australia as well), need custom CSS, or want more payment flexibility, Dubsado has the […]

Client Experience, Dubsado, Honeybook

I'm a Disney-loving family photographer, and filmmaker turned Workflow and Automations Guru who helps creative service providers automate their sh*t, reclaim their time and get back to living!

With 10+ years in the creative space, Colie believes every creative deserves to build a business that is sustainable and profitable, and no one should quit their 9 to 5 only to work 24/7 [in their business].

The truth—automated systems can save us all from being overworked and overwhelmed.

I believe every creative deserves to turn their craft into a business that brings them joy and profit.

Hi, I'm Colie. 

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