People love to throw around buzzwords, don’t they? So if you’re already skeptical thinking, OK Colie, what does “elevate your client experience” really mean, don’t worry. Today, I’m going through how I give my client experience and workflows a little spring cleaning every year, and sharing all of the strategies, tips, and resources to help […]
It’s not too often that I bring someone on the podcast who does exactly what I do (let’s be honest, I never have), but Ashley Tindall of Solution Integrators joins me in today’s episode to discuss the value of systems from the perspectives of systems strategists. There is so much value in creating a cohesive […]
In Episode 123, Colie James delves into the world of video content creation for businesses. Colie shares valuable insights on how to leverage video to enhance your client experience. She discusses the importance of personalized thank you videos, the potential benefits of replacing sales calls with videos, and the value of creating instructional videos to […]
If you’re a service-based business owner, it’s important for your clients to feel seen and appreciated. From intentional touch points in your workflow to the surprise and delight gifts you pick out for your clients, Brittney Johnson believes in the power of an intentional and personalized client experience. In today’s episode, Brittney discusses how to […]
The client experience consists of every interaction your business has with your audience and possible clients before & after they inquire about your services. In this episode, I chat with copywriter and Chief Creative Officer Christina Torres of Run & Tell That about how to create messaging that connects with your clients on the front-end […]
Regardless of where your leads come from—whether it’s social media, your website, or a referral—all roads should eventually lead to your CRM, Dubsado for me, if you want to streamline and automate your booking process as a photographer. Creating a seamless client experience that not only saves you time but also helps you deliver the […]
To get the most out of this episode, make sure you download 4 Workflows Every Photographer Needs Guide. This guide is the perfect way to implement each of the four workflows discussed in this episode, with additional tips and guidance for each workflow. Grab your FREE copy below! Are you seamlessly serving your clients from inquiry […]
To get the most out of this episode, make sure you download Audit Your CRM Guide. This guide is the perfect way to implement each of the four workflows discussed in this episode, with additional tips and guidance for each workflow. Grab your FREE copy below! If you’ve been using a CRM for a while, it […]
I'm a Disney-loving family photographer, and filmmaker turned Workflow and Automations Guru who helps creative service providers automate their sh*t, reclaim their time and get back to living!
With 10+ years in the creative space, Colie believes every creative deserves to build a business that is sustainable and profitable, and no one should quit their 9 to 5 only to work 24/7 [in their business].
The truth—automated systems can save us all from being overworked and overwhelmed.
I believe every creative deserves to turn their craft into a business that brings them joy and profit.
