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Client Experience

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The Client Experience Strategy That Builds Trust & Attracts Ideal Clients with Alison Bell

Client Experience, Podcast

Raise your hand if you’ve ever thought sending 20 emails to a client sounds like way too many. Now imagine your client is flying thousands of miles to Hawaii, has five days on the island, and there are zero do-overs if something goes wrong. Suddenly, those 20 emails don’t sound excessive — they sound like […]

Simplify Your Five-Minute Booking Process and Transform Your Client Experience

I was invited to join Get Booked with Allison and Melissa, where we dove into one of my favorite topics: how to stop letting backend chaos hold your business hostage. We laughed, we nerded out, and I shared why creating a simple, streamlined system — starting with a five-minute booking process — is the key […]

Client Experience, Guest Podcast Episode

3 Ways Your Systems Can Generate More Revenue in Your Business

In the last episode of the podcast, I sat down with money coach Emilie Nutley to talk about the numbers behind your business: how to pay yourself consistently, how to understand what your business actually needs to generate, and why making money decisions based on real data matters so much. Because once you know your […]

Client Experience, Podcast, Solo Episode

Why We Design the Client Experience Before We Build Workflows in Dubsado

Client Experience, Podcast, Solo Episode

Do you ever look back at your business and realize, that’s when everything shifted? A year ago, I recorded a four-part Client Experience series on the podcast. At the time, I thought I was just teaching. I didn’t realize I was laying the foundation for the only two offers I would carry into 2026. Podcast […]

Done-With-You Dubsado Setup: Your Systems in Session FAQ

Planning this episode felt a little like getting a dose of my own medicine. When I help my clients build their five-minute booking process, I always tell them: your FAQs don’t belong buried on your website. They belong right above where someone is about to pay you. Because that’s where decisions actually happen. And so […]

Client Experience, Dubsado, Podcast, Solo Episode

Why Your Client Experience Is Costing You Money with Emily Mathis

If your clients are quietly disappearing, not giving testimonials, or not buying again, there is a deeply rooted problem we need to address. In this episode, I sit down with Emily Mathis to talk about outsourcing, but not in the way you think. We didn’t talk about hiring editors, VAs, or handing off social media. […]

Client Experience, Podcast

I'm a Disney-loving family photographer, and filmmaker turned Workflow and Automations Guru who helps creative service providers automate their sh*t, reclaim their time and get back to living!

With 10+ years in the creative space, Colie believes every creative deserves to build a business that is sustainable and profitable, and no one should quit their 9 to 5 only to work 24/7 [in their business].

The truth—automated systems can save us all from being overworked and overwhelmed.

I believe every creative deserves to turn their craft into a business that brings them joy and profit.

Hi, I'm Colie. 

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