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A podcast where you join me (Colie) as I chat about what it takes to grow a sustainable + profitable business.
CRM Guru, Family Filmmaker, and Host of the Business-First Creatives podcast. I help creative service providers grow and streamline their businesses using Dubsado, Honeybook, and Airtable.
In the last episode of the podcast, I sat down with money coach Emilie Nutley to talk about the numbers behind your business: how to pay yourself consistently, how to understand what your business actually needs to generate, and why making money decisions based on real data matters so much.
Because once you know your numbers, you can stop pulling prices out of thin air, stop making panic-driven decisions, and start building a business that actually supports your life.
And that’s exactly where today’s conversation picks up.
Because once you know what your business needs to make, the next question becomes: do your systems support that goal?
In this episode, I’m breaking down three ways your systems can directly affect how much revenue your business generates — not just by saving you time, but by helping you raise your prices, increase your capacity, and create repeat business.
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In the last episode, I chatted with Money Coach Emily Nutley all about money in your business, how to pay yourself, how to really know what your numbers say, how to set realistic revenue goals, how to use overflow to manage your money, and how to actually plan your business finances like a real adult business owner.
And once you know your numbers, the possibilities are endless. And so today I wanna flip it to systems. Did you know that systems can directly affect how much money you make inside your business? And I’m not just talking about how much time you save, or how organized you feel, but how much revenue your business actually generates.
So in today’s episode, I wanna walk you through three ways that your systems can help you generate more revenue in your business in 2026. Let’s jump into the episode.
Let’s start with the one that usually makes people the most uncomfortable raising your prices. Because the truth is most people are very hesitant to raise their prices, especially when inquiries are slow and bookings are down. When things feel uncertain, the natural reaction is usually the opposite.
People start thinking, should I lower my prices? Should I run a sale? Should I offer something cheaper? Here’s something I see all the time when I’m working with my clients. They all want to raise their prices eventually, but something in their process makes them hesitate. Maybe their onboarding is too messy, maybe their communication is too inconsistent.
Maybe every single client experience that they are giving feels slightly different because everything is being done manual. And so even if their work is incredible, and I work with a lot of really talented people, the experience around the work doesn’t always feel aligned with raising their prices. But when your systems are dialed in, the experience becomes much more intentional.
Your communication is consistent, your process is clear, and your clients know what’s happening and what to expect. And so if you’re looking for ways to generate increased revenue for every client that you book, if you made an additional 100, 200, $500, what would that look like for you at the end of the year?
Because when your backend supports the level of service you’re providing, raising your prices stops feeling like you’re bluffing. Instead, it feels like your pricing finally matches the experience you’re delivering, and that means more money in your pockets. Alright, so let’s move on to number two, which I know is a little different now than if this episode was airing during the fall.
The second way systems can actually help you generate more revenue inside your business is by increasing your capacity. Now I work with a lot of service providers that simply cannot handle even one more client booking. Because you’re writing emails from scratch, you’re sending links manually. You’re keeping track of forms and deadlines all in your head, and you are so worried about dropping the ball.
You’re answering the same questions over and over again, and even if you know what to say, it’s still taking a lot of your time to do that. So you probably hit a ceiling where your business simply cannot grow anymore. And in a lot of cases, particularly in fall, it’s not because there isn’t demand, it’s because you are the bottleneck and you don’t have any more time to put into your business.
Now when your systems are built properly, your workflows can start handling a lot of the operational pieces for you. Your emails are planned and structured to where they can be sent in minutes or automatically. Your reminders are automated. Your onboarding process is consistent. The next step is always clear for both you and your client.
That means adding another client doesn’t dramatically increase your workload because you’ve already saved time by implementing systems to do some of the work for you. They’re absorbing a lot of that operational work so that you can actually work more in client delivery, which for photographers means taking the actual photo.
That does give you the ability to serve more clients, introduce additional offers, or even bring in some team support, which at the end of the day means additional revenue inside your business. Okay, so we’ve already talked about raising your prices and increasing your capacity, but what about the clients that you’re already currently working with?
Now the third way that systems can help generate revenue in your business is through repeat clients, because revenue doesn’t and shouldn’t only come from new inquiries. If some of you took just a little bit of that time that you are currently spending, constantly marketing your business on social media and put it towards rebooking the clients that you already have, that would be instant revenue growth inside of your business. Because your past clients already know you, they already trust you, they’ve already experienced your work, but repeat bookings don’t just happen consistently if the client experience just ends when you deliver the service. You do need to build systems around a full client journey so that you can create intentional touchpoints after the project is complete. Things like sending a thoughtful delivery email, requesting testimonials, encouraging referrals, and reminding your clients of when it’s time to book again.
These small systems turn one client into multiple revenue opportunities, and that kind of revenue is often easier to generate than constantly finding brand new leads. Because that means that you’re always starting from scratch, nobody’s got time for that.
Now when people think about increasing revenue, they usually focus on marketing, but marketing is only one piece of the puzzle because if your backend systems don’t support higher prices, more clients, or repeat business, you are leaving money on the table.
Your systems aren’t just about organization. They’re a big part of how your business can generate revenue and actually grow. So if things are feeling a little slow right now, instead of immediately asking yourself, how do I get more clients? Try asking a different question, do my systems support charging higher prices, serving more clients, and creating repeat business?
Because if the answer is no, that is what I would encourage you to spend a little time on now. And if you would like my guidance, this is what we focus on inside of Systems in Session. I wanna leave you with a little homework because you know that I love to do this. I want everybody to sit in front of their calendar and schedule three hours for the next two weeks, I want you to go back and look at what your systems are currently doing for you and what they could be doing to take more off your plate and generate the revenue inside your business that you need right now.
If you have any questions, you know where to find me. Alright, that’s it for this episode. See you next time.
In my conversation with Emilie, we talked about something that I think a lot of business owners skip right past: before you decide what to charge, before you create new offers, and definitely before you build systems around those offers, you need to understand your numbers.
Not what your competitors charge.
Not what sounds good on Instagram.
Not what someone in your mastermind is doing.
Your numbers.
How much do you need to pay yourself?
What does your business actually need to generate?
What are your expenses?
What is your actual capacity?
What are you building toward?
That episode was all about grounding your pricing and financial decisions in reality instead of guesswork.
And once you do that, systems become a whole lot more important.
Because if your business needs to generate more revenue, your backend needs to support that goal. Otherwise, you’re building on top of a foundation that can’t actually hold what you want.
That’s why inside Systems in Session, we talk about offer sustainability and pricing before we ever touch your CRM. I’m not interested in helping you build beautiful systems around an offer that is priced in a way that will burn you out.
When most people think about systems, they think about saving time.
And yes, systems do that.
They reduce repetitive tasks.
They help you stay organized.
They make your client process smoother.
They take work off your plate.
But they also do something bigger: they influence how much money your business can actually make.
That’s the part I want more people to understand.
Because when your systems are clunky, inconsistent, or fully dependent on you remembering every single step, it gets a lot harder to grow. It gets harder to raise your prices. Harder to take on more clients. Harder to create repeat business.
Your systems are not separate from revenue. They support it.
Let’s talk about how.
Let’s start with the one that usually makes people the most uncomfortable: raising your prices.
Most creatives I know want to raise their prices eventually. But when inquiries slow down or bookings feel uncertain, the natural reaction is usually the opposite.
You start wondering:
Should I lower my prices?
Should I run a sale?
Should I create something cheaper?
And usually, underneath that hesitation is not just fear about the market. It’s also fear about whether your client experience actually supports the price you want to charge.
I work with a lot of incredibly talented people. Their work is beautiful. Their service is thoughtful. Their clients love the final result.
But behind the scenes? The process is messy.
Maybe onboarding is inconsistent.
Maybe communication changes from client to client.
Maybe you’re manually doing everything, so each experience feels slightly different depending on how busy you are that week.
That disconnect matters.
Because when your process feels fragile, it’s hard to confidently charge more — even if your work deserves it.
When your systems are dialed in, your client experience becomes much more intentional.
Your communication is consistent.
Your process is clear.
Your clients know what’s happening.
The experience feels polished from the start.
And suddenly, raising your prices doesn’t feel like you’re bluffing.
It feels like your pricing finally matches the level of experience you’re delivering.
That is a huge shift.
Because if you increase your price by even $100, $200, or $500 per client, that adds up quickly over the course of a year. And that increase becomes much easier to stand behind when your backend actually supports it.
So yes, pricing starts with knowing your numbers — but systems are often what help you feel confident enough to act on them.
The second way systems can generate more revenue is by increasing your capacity.
And this is the one a lot of service providers need to hear, especially when things start getting busy.
Sometimes the issue is not that you need more demand. It’s that your business literally cannot hold more demand in its current form.
If you are:
then eventually, you hit a ceiling.
Not because your business isn’t good.
Not because clients don’t want to book.
But because you are carrying too much of the operational work yourself.
That means every new client creates more stress instead of more ease.
And that’s where systems matter.
When your systems are built properly, your workflows start handling more of that operational load for you.
Your emails are already written.
Your reminders are automated.
Your onboarding process is clear.
The next step is obvious for both you and your client.
That means adding another client does not automatically mean more chaos.
Instead, your business has structure.
And with that structure, you create room to:
That’s the kind of growth I care about.
Not just “make more money somehow,” but build a business that can actually support the money you’re trying to make.
The third way systems create revenue is through repeat clients.
And I think this one gets overlooked way too often.
Because when people want to make more money, they usually jump straight to finding new leads. More marketing. More visibility. More new inquiries.
But some of the easiest revenue in your business is often sitting with the people who have already worked with you.
Your past clients already know you.
They already trust you.
They already understand the quality of your work.
They already said yes once.
But if your client experience just ends the second you deliver the final gallery, final file, or final service, you’re missing a huge opportunity.
Repeat business doesn’t just happen because someone liked working with you. It happens because you intentionally continue the relationship.
This is where systems make a massive difference.
Your post-project systems can include things like:
These touchpoints don’t need to be complicated. But they do need to exist.
Because those small moments can turn one booked client into:
And that kind of revenue is often easier to generate than constantly trying to start from zero.
I am never going to tell you marketing doesn’t matter.
It absolutely does.
But marketing is only one part of the equation.
Because if your backend doesn’t support:
then you are leaving money on the table.
That’s why this episode pairs so well with the conversation I had with Emilie.
Her episode asks:
What does your business actually need to make?
This episode asks:
Do your systems support that goal?
And both questions matter.
Because knowing your numbers without improving your backend can leave you stuck.
And building systems without understanding your numbers can leave you organized… but still underpaid.
You need both.
You know I like to leave you with a little homework, so here it is.
I want you to schedule three hours in the next two weeks and take a real look at what your systems are currently doing for you.
Ask yourself:
Because if the answer right now is “not much,” that’s not a reason to shame yourself.
It’s just information.
And once you have the information, you can make better decisions.
That’s true with money.
And it’s true with systems too.
If you haven’t listened to my conversation with money coach Emilie Nutley yet, go queue that one up next.
We talked about:
It is the perfect companion episode to this one.
Because before you ask your systems to support more revenue, you need to know what that revenue actually needs to look like.
This is exactly what we work on inside Systems in Session.
We don’t just build workflows for the sake of being organized. We create systems that support your client experience, protect your time, and make it easier for your business to grow in a sustainable way.
Because your backend should not be the thing holding your revenue back.
It should be helping you create more of it.
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Start dates available for Q1 2026
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