Honeybook

Hello, hello, and welcome back! Today, I want to dive into some common client experience mistakes I’ve been spotting during my recent client experience audits (in case you’ve been making them too). In case you missed it – I introduced a new service during Black Friday where I hop into your CRM and audit your […]

If you’ve been signed up and sitting with a CRM that hasn’t been officially set up for your business, you’re leaving time and money on the table. Today’s guest was doing exactly that—Brittany Herzberg has had an account with HoneyBook for the last 6 years, yet she never took advantage of the built in features […]

Summer is just around the corner, and who wouldn’t want to spend more time soaking up the sun (while still making a killer income)? If you’ve been wondering how to streamline your business and rake in those dollars with less effort, VIP days just might be your golden ticket. And today, I’m sharing exactly what […]

When it comes to managing the business side of photography (or any visual art), a good Customer Relationship Management (CRM) system can be a lifesaver. After experimenting with a few (okay – a lot), I’ve found that Honeybook and Dubsado stand out over and over again as my go-to tools. Both have their pros and […]

Oh hi – did you find your way here because you’re drowning in client work and inquiries, and you realize you need some better systems and processes in your business ASAP? If so, you’re not alone. I fully believe that during “busy seasons” we realize that we need a CRM the most, but it’s the […]

Hey there, fabulous friends! Today, we’re diving into one of my all-time favorite topics—CRMs! But hold onto your hats, because this isn’t just another episode where I chat about Dubsado or even Honeybook. Nope, we’re going way deeper into how to choose a CRM, what features you should look for, and how a CRM can […]

People love to throw around buzzwords, don’t they? So if you’re already skeptical thinking, OK Colie, what does “elevate your client experience” really mean, don’t worry. Today, I’m going through how I give my client experience and workflows a little spring cleaning every year, and sharing all of the strategies, tips, and resources to help […]

If you want to book more clients for your service-based business, you’re in the right place. As a systems and client experience strategist, I know that attracting clients to your service-based business is only part of the equation. And the problem? That’s often the part that MOST people focus on. But in my experience, the […]

One of the biggest investments you can make as a photographer, besides your equipment and a kick-ass website, is a client relations manager.  There are tons of options and it is really important that you really look at the features each one offers to find the right one for you.  I personally use Dubsado (affiliate link), […]