
Every time a CRM announces a price increase, the online business world collectively panics. My Threads feed has been full of people asking if they should switch to a different platform—or ditch their CRM altogether. And honestly? I get it. When HoneyBook raised its prices last year, everyone’s question was “should I switch from Honeybook […]

Photographer gallery delivery is one of the most overlooked parts of the client journey. So many photographers pour their energy into the inquiry, booking, and onboarding phases—but once the event is over, communication tends to fall off. And yet, this final phase is one of the most important touchpoints for delivering a truly elevated client […]

When it comes to running a service-based business, it’s important to understand the difference between client emails vs. email marketing. Email marketing courses often focus on building lists and selling to a broad audience, but client emails are about 1:1 communication that shapes your client experience. In this post, we’ll break down how the two […]

When Roxanne, a brand photographer and storyteller, hit a growth spurt in her business, the cracks were impossible to ignore. She was “using Dubsado,” but only in the loosest sense: contracts and invoices duct-taped to a pile of sticky notes and PDFs. Reminders slipped, proposals lived in Canva files, and every new client meant hours […]
Business-First Creatives is a podcast for photographers and creative service providers who want a business that feels easier to run, more intentional behind the scenes, and sustainable long-term.
The conversations here focus on the parts of business that quietly shape everything else: client experience, communication, systems, marketing, pricing decisions, visibility, and the choices that support long-term growth without burning you out.
I'm a Disney-loving family photographer, and filmmaker turned Workflow and Automations Guru who helps creative service providers automate their sh*t, reclaim their time and get back to living!
With 10+ years in the creative space, Colie believes every creative deserves to build a business that is sustainable and profitable, and no one should quit their 9 to 5 only to work 24/7 [in their business].
The truth—automated systems can save us all from being overworked and overwhelmed.
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Start dates available for Q1 2026
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