A podcast where you join me (Colie) as I chat about what it takes to grow a sustainable + profitable business.
Business-First Creatives Podcast
CRM Guru, Family Filmmaker, and Host of the Business-First Creatives podcast. I help creative service providers grow and streamline their businesses using Dubsado, Honeybook, and Airtable.
Hey, I'm Colie
A Client Relationship Manager (CRM) is a must-have any photographer running a business. While a CRM has many features, if you only end up use it to streamline your booking process, it will be WELL worth the $$$. The monthly cost is less than a dinner out for a family of 4.
See this blog post for a comparison chart of the most popular CRMs photographers are using and what features they each offer.
Newsflash: Not all CRM proposals are created equal ?
In general, proposals can give you the biggest ROI when it comes to getting clients booked. This is how you present your services to a client and allow them to choose and confirm their session with a contract + paid retainer invoice. No more back and forth during the booking process as the proposal presents the offer, contract, and invoice in one streamlined, easy to navigate process.
Click below to listen to how proposals can help streamline your business.
The proposal isn’t just a pretty document — it’s the difference between a lead who books and a lead who ghosts you. When your offer, contract, and invoice all live in one place, clients can say yes without waiting on you to send a follow-up email. That’s what we mean by a five-minute booking process.
And here’s a reminder: you should never ask a client if they want a proposal. They inquired about your services — that means they want it. Send it. Always.
Using Dubsado? This is exactly what their proposal feature is built for — and I have a template ready for you to install with one click.
Using HoneyBook? Their version of this is called Smart Files, and it’s honestly one of my favorite features in the entire platform. You can combine service selection, scheduling, a contract, and payment all in one file — no separate links, no extra steps. Read all about how Smart Files work here.
Roxanne Engstrom, brand photographer (read her full case study) came to me just like a lot of people do — she just wanted a proposal. Before we worked together, she was building a custom Canva PDF for every single inquiry, attaching it to an email, and sending it manually. It was eating hours she didn’t have.
After getting her Dubsado proposal set up as part of Systems in Session, here’s what she had to say:
“In three days I’m sending proposals, people are adding on things, I’m booking, I’m sending a proposal in 10 minutes. I made back my investment with two proposals.” — Roxanne Engstrom, Hawa Images
And it wasn’t just speed — it was confidence. One of her clients told her she needed to raise her prices. Another screenshotted her client emails to use as inspiration for their own business.
Emily (read her full case study) had a different starting point. She’d already been trying to DIY her HoneyBook setup but couldn’t quite get it working the way she needed. After building out her five-minute booking process inside Systems in Session, she sent one email to past clients with a booking link — then went back to packing boxes during a cross-country move.
“While I was dealing with the chaos of moving an entire household, bookings just started coming in. By the end of it, around twelve or thirteen people had already scheduled their fall sessions. The systems kept working, even when I couldn’t.” — Emily, photographer
Kara Duncan, founder of The Kara Report (read her full case study) had her proposal, contract, and invoice technically in place — but something still wasn’t clicking. After rebuilding her proposal and pairing it with a stronger email strategy, the very next inquiry became her fastest booking ever:
“They went proposal → contract → invoice faster than anyone had ever paid me. We didn’t even have a conversation. I recorded the Loom, they watched it, and that was it.” — Kara Duncan, The Kara Report
Once your proposals are in place, the next natural step is thinking about what the full booking experience looks like for your clients — from the moment they inquire to the moment they’re officially on your calendar. That’s exactly what we dig into in How to Create a Booking Proposal That Converts Clients with Confidence.
And if you’re thinking about summer and wondering whether your systems can hold up when you’re not glued to your inbox — this post is for you.
Ready to jump into Dubsado? You can get 30% off your first payment (year or month) using the code COLIEJAMES

I created The 5-Minute Booking Process Dubsado Proposal Template specifically for family photographers — and it’s ready for you to customize in seconds with a one-click install. No design skills needed. No starting from scratch. Just swap in your photos, your copy, and your offers, and you’re ready to send.
Grab the template HERE
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